Job Title: Legal Assistant / Intake (Full-Time)

 

About the Company:

Our client is a U.S.-based criminal defense law firm focused on providing exceptional legal services. They are committed to supporting clients through the complexities of the legal system.

 

Job Description:

Our client is seeking a remote Legal Assistant / Intake Coordinator for a full-time position. This hybrid role involves both administrative legal tasks and client communication, ideal for someone organized, proactive, and comfortable with phone interactions.

 

Core Responsibilities:

• Answer inbound calls from current and prospective clients.

• Collect basic information such as name, contact details, case type, and location.

• Filter and route calls appropriately.

• Take messages and ensure timely follow-ups.

• Assist with routine legal administrative tasks, including filing appearances and substitutions.

• Support case-related processes using internal systems.

• Track and organize case information.

• Contact courts to follow up on filings, requests, and case updates.

• Communicate professionally with court staff and other stakeholders.

• Organize and maintain digital case files.

• Update records in the firm’s case management system.

• Assist with various operational tasks as needed.

• Support the team during low call volume periods.

 

Required Experience and Qualifications:

• Previous experience as a Legal Assistant, Paralegal, or Administrative Assistant (legal experience preferred).

• Strong English communication skills, both spoken and written.

• Comfortable handling phone-based interactions professionally.

• High attention to detail and strong organizational skills.

• Ability to multitask and manage priorities independently.

• Professional demeanor when interacting with clients and court staff.

 

Preferred Skills:

• Experience working with U.S. law firms.

• Familiarity with legal terminology, especially in criminal law.

• Experience using case management systems such as MyCase or similar.

 

Personality:

• Organized and proactive.

• Comfortable speaking on the phone.

• Professional and courteous.

 

Software & Tools:

• Experience with case management systems (e.g., MyCase or similar) is an advantage.

 

English Level:

C2, Native.

 

Schedule:

9 AM to 5 PM EST.

 

Salary and Benefits:

• Full-time (40 hours/week).

• Schedule aligned with U.S. business hours (approximately 9 AM – 5 PM EST).

• Fully remote.

• Payment in USD or Local Currency according to candidate's preference.