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Job Title: Customer Dispute Specialist

 

About the Company:

Our client is a technology company that provides financial services and solutions, focusing on customer support and dispute resolution.

 

Job Description:

The Customer Dispute Specialist will be responsible for managing customer complaints and disputes through a dashboard. The role involves following specific instructions to resolve issues related to credit reporting.

The position starts with a commitment of approximately five hours per week, with potential for growth as the company scales.

 

Responsibilities of the role:

• Log on to the dashboard daily for 1-2 hours to manage customer disputes.

• Follow provided instructions to resolve customer complaints.

 

Required Experience and Qualifications:

• Fluent in English, with strong written communication skills.

 

Preferred Skills:

• Experience in customer service or handling disputes is a plus.

 

Personality:

• Detail-oriented and able to follow instructions accurately.

 

Software & Tools:

• Familiarity with customer support platforms is beneficial but not required.

 

Schedule:

• Flexible hours within the weekdays.

• Estimated commitment of 5 hours per week.

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.