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4 hours ago
·4 applicants
Work Type: Full-time
Recruitment Team
Description
Job Title: Legal Intake Specialist (Full-Time)
About the Company:
Our Client is a legal firm dedicated to providing exceptional legal services. They are seeking a professional who excels in communication and can efficiently handle intake calls and manage outbound interactions.
Job Description:
This full-time role involves both receiving intake calls and making outbound calls, particularly to insurance companies to initiate claims.
Core Responsibilities:
• Handle inbound intake calls with professionalism and efficiency.
• Conduct outbound calls to insurance companies to start claims.
• Maintain accurate documentation of all communications and claims processes.
• Coordinate with internal legal teams to ensure seamless case management.
Required Experience and Qualifications:
• Previous experience in a legal or customer service setting is preferred.
• Excellent verbal communication skills.
• Ability to manage multiple calls and tasks efficiently.
• Strong organizational skills and attention to detail.
Preferred Skills:
• Familiarity with legal terminology and processes.
• Experience in liaising with insurance companies is a plus.
Personality:
• Proactive and self-motivated.
• Excellent problem-solving skills.
• Ability to work collaboratively in a team environment.
Software & Tools:
• Proficiency in using basic office software and communication tools.
English Level:
C2, Native
Schedule:
9-5 EST
Salary and Benefits:
Payment in USD or local currency according to candidate's preference.