Job Title: AI Intake & Lead Response Specialist

 

About the Company:

Our client specializes in AI-powered intake and lead response systems designed for law firms and home-service businesses. They help companies capture, qualify, and respond to inbound leads faster through automation and artificial intelligence, ensuring no opportunities are lost due to slow response times.

 

Job Description:

Our client is looking for an AI Intake & Lead Response Specialist to build, manage, and optimize AI-driven systems that handle inbound leads, automate follow-ups, and improve speed-to-lead performance.

 

Core Responsibilities:

• Build and manage AI-powered intake and lead response systems.

• Design automated workflows for lead capture, qualification, and follow-up.

• Optimize speed-to-lead across inbound channels (calls, forms, chat, SMS, email).

• Configure AI assistants or chatbots for intake and appointment scheduling.

• Improve lead quality through qualification rules and routing logic.

• Monitor performance metrics related to response time, conversion, and booked appointments.

• Collaborate with internal teams to align intake systems with client goals.

• Continuously test and optimize intake flows to increase lead conversion rates.

 

Required Experience and Qualifications:

• Experience working with inbound lead generation or intake systems.

• Hands-on experience using AI or automation tools for lead handling or customer response.

• Strong understanding of funnels, lead qualification, and response workflows.

• Ability to analyze performance data and optimize systems accordingly.

• Experience working with CRM or lead management platforms.

• Strong communication skills in English.

 

Preferred Skills:

• Experience working with law firms or home-service businesses.

• Familiarity with AI chatbots, conversational AI, or voice AI systems.

• Experience with appointment scheduling and calendar automation.

• Understanding of speed-to-lead best practices.

• Background in automation, operations, or growth-focused roles.

 

Personality:

• Highly detail-oriented and process-driven.

• Results-focused with a strong ownership mindset.

• Curious about AI and emerging automation technologies.

• Proactive and comfortable improving systems independently.

• Adaptable and able to work in fast-paced environments.

 

Software & Tools:

• AI intake and conversational tools.

• CRM and lead management platforms.

• Automation and workflow tools.

• Messaging and communication platforms.

• Analytics and reporting tools.

 

English Level:

Native, C2, C1

 

Schedule:

9am-1pm CST

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.