Job Title: Virtual Scheduler - Appointment Setting (ENG and SP)

 

About the Company:

We are an innovative healthcare services company that's revolutionizing the way patients access essential health exams. Operating primarily in the United States, we specialize in providing convenient, in-home health examinations that are fully covered by patients' insurance providers.

 

Job Description:

We are seeking 15 experienced virtual schedulers to join a dynamic team for a 3-month project. In this role, you will be responsible for confirming daily patient appointments and scheduling new appointments for in-home health services. This is a fast-paced position that requires strong communication and organizational skills.

 

Responsibilities:

• Conduct daily outreach to confirm scheduled patient appointments.
• Schedule new appointments based on technician availability.
• Organize schedules geographically to optimize efficiency.
• Maintain detailed records of appointment activity.
• Provide excellent customer service to patients during the scheduling process.

 

Required Experience and Qualifications:

• Previous experience in a customer-facing, sales, or appointment setting role.
• Bilingual in English and Spanish.
• Exceptional communication and interpersonal skills.
• Strong organizational skills and multitasking abilities.
• Proficiency with CRM and scheduling software.
• Ability to work independently and consistently meet daily goals.

 

Schedule:

35 hours per week, Monday - Friday, 9 AM - 5 PM EST. (3 month project)
Thanksgiving, Christmas Eve, Christmas, and New Year's Eve off.

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.

Potential for long-term employment for top performers. This is a great opportunity for detail-oriented professionals with a background in sales or customer service.