Remote Jobs at Virtustant

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Job Title: Bilingual Medical & Legal Administrative Coordinator (Entry-Level)

 

About the Company:

Our client provides administrative support to law offices working with medical clinics and patients.

 

Job Description:

You will provide administrative support to law offices working with medical clinics and patients. You will make outbound calls and manage a high volume of daily patient interactions.

 

Responsibilities of the role:

• Make outbound calls to patients to coordinate and schedule appointments.

• Follow up with patients and provide scheduling updates.

• Maintain and update patient records and clinic files, ensuring information is accurate and organized.

• Provide administrative support to client law offices.

• Communicate with medical clinics, patients, and legal professionals.

• Understand and become familiar with basic medical and legal terminology.

• Manage calendars and scheduling through Google Calendar and other Google Workspace tools.

• Handle daily administrative tasks while managing a high volume of patient interactions (approximately 20–40 patients per day).

 

Required Experience and Qualifications:

• Fluent in English and Spanish, both written and spoken, with excellent English communication skills.

• Confident and professional phone communication skills.

• Comfortable making outbound calls and interacting with patients.

• Strong organizational and multitasking abilities.

• Independent, proactive, and able to manage tasks with minimal supervision.

• Fast learner with a positive, energetic, and solution-oriented attitude.

• Ability to understand and work with basic medical and legal terminology.

 

Preferred Skills:

• Previous experience in customer service, appointment scheduling, healthcare administration, legal administration, or call centers.

 

Personality:

• Energetic and proactive.

• Confident communicating over the phone.

 

Software & Tools:

• Google Calendar

• Gmail

• Google Sheets

• Google Workspace tools

 

Schedule:

8:30 AM – 3:30 PM Pacific Time (PT)

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.