Cold Caller

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Outbound Calling Agent (Level 1)

 

About the Company:

Our client connects with individuals who have been involved in accidents and may be seeking legal representation.

 

Job Description:

Our client is looking for an outbound calling agent to contact incoming leads. You will initiate conversations and find individuals who may qualify for further assistance.

This is a high-volume outbound calling role. You will engage prospects naturally instead of just reading from a script.

 

Responsibilities of the role:

• Make approximately 300 to 500 calls per day using a power dialer to contact leads

• Respond to new leads within 30 to 60 seconds whenever possible

• Follow up through calls and text messages according to company procedures

• Engage prospects in conversation and ask preliminary qualifying questions

• Identify individuals who may be suitable for the next stage of the process

• Use the company customer relationship management software to track lead activity and document interactions

• Update lead statuses and follow established follow-up sequences

• Transfer qualified and interested prospects to Level 2 Sales Agents

• Follow U.S. calling regulations, company policies, and approved communication procedures

 

Required Experience and Qualifications:

• At least 3 years of cold-calling or outbound calling experience

• At least 5 years of sales experience

• Fluent English with clear pronunciation and strong conversational skills

• Experience with power dialers, high-volume outbound calling, and customer relationship management systems

 

Preferred Skills:

• Spanish proficiency

• Familiarity with GoHighLevel or similar platforms

 

Personality:

• Comfortable making a high volume of calls and handling rejection without losing motivation

• Strong listening skills and the ability to build rapport with prospects

• Highly persistent, proactive, and goal-oriented

• Ability to work independently in a fast-paced, performance-driven environment

• Confident on the phone, naturally persuasive, and motivated by results

 

Software & Tools:

• Power dialer and customer relationship management software provided by the client

• GoHighLevel or similar platforms

 

Schedule:

Shifts within 8:00 AM–9:00 PM U.S. local time coverage, with priority given to Pacific Time leads

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.