Medical Assistant

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Job Title: Bilingual Virtual Assistant

About the Company:

Our client operates in the healthcare sector, specifically in outpatient psychiatry, and supports providers by offering comprehensive services through virtual assistants.

Job Description:

Our client is seeking a dedicated and reliable Bilingual Virtual Assistant to join their team. You will handle patient interaction, scheduling, insurance verification, and other medical assistant duties.

Responsibilities of the role:

• Check-in and check-out patients.

• Verify insurance information.

• Perform administrative tasks such as calling pharmacies and handling medication messages.

• Support healthcare providers by managing electronic systems and providing necessary documentation.

• Ensure privacy compliance and complete necessary training.

Required Experience and Qualifications:

• Previous experience in a healthcare setting or similar administrative role.

• Strong bilingual communication skills in English and Spanish.

• Understanding of US insurance processes.

• Ability to work independently and manage time effectively.

• Basic knowledge of privacy compliance, with training provided.

• C2 English level.

Preferred Skills:

• Experience with remote work in a virtual assistant role.

• Familiarity with medical assistant duties.

• Experience with electronic healthcare systems and documentation.

Personality:

• Reliable and punctual.

• Strong work ethic and accountability.

• Excellent interpersonal and communication skills.

• Adaptable and open to feedback.

Software & Tools:

• Familiarity with electronic healthcare systems, with training provided.

• Basic proficiency in communication and scheduling tools.

Schedule:

20 hours per week with scheduled 4-10 hour shifts on Sun-Sat from 8:30am-8:00pm EST

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.