Industry

Date Posted

Experience Level

Location

Open jobs available60 results
Open jobs available60 results
Filter
Open positions
Marketing and Back Office Agent

Full-time

Sales Assistant

Part-time

Systems assistant

Full-time

Full Stack Website Designer & Developer

Full-time

Virtual Assistant

Full-time

Marketing Assistant

Part-time

Chief Marketing Officer

Full-time

HOA Manager

Full-time

Sales Person

Full-time

Administrative Assistant

Part-time

Social Media Specialist

Part-time

SDR

Full-time

Funding Specialist

Part-time

Intake Specialist

Full-time

Administrative Assistant

Part-time

PPC Specialist

Part-time

Drafter/ programmer

Full-time

SDR

Full-time

Shopify Developer

Full-time

Designers

Full-time

Part-Time Parent Outreach Representative

Part-time

Graphic Designer

Part-time

Senior Graphic Designer

Full-time

Brand Strategist

Part-time

SEO and PPC Specialist

Part-time

Shopify Developer and Data Analyst

Full-time

Full Stack Engineer - AI Specialist

Full-time

SDR

Full-time

Market Development Consultant

Full-time

Virtual Assistant

Part-time

Sales Engineer - Solution Development

Full-time

VA

Part-time

GCP Architect

Full-time

Admin Assistant

Full-time

Sales

Full-time

Sales Development Representative

Full-time

Data Entry

Part-time

Customer Support

Part-time

Accountant

Full-time

Appointment Setter

Part-time

Full Stack Developer - E-commerce Specialist

Full-time

Paid Ads and Social Media Specialist

Full-time

Creative Strategist

Part-time

Google PPC Specialist

Part-time

SEO Specialist

Part-time

Account Manager

Full-time

SDR - South Africa

Full-time

Legal Case Coordinator

Full-time

Admin Assistant

Part-time

Sales Development Representative

Full-time

Intake Specialist

Full-time

Administrative Assistant

Full-time

Office Manager

Full-time

Branding/Packaging designer

Full-time

BDR

Full-time

AppBank SDLC Production Support Specialist (Devops)

Full-time

Social Media Manager

Full-time

Walmart E-commerce Specialist

Full-time

Social Media Video Editor & Engagement Specialist

Part-time

Join Our Talent Network – Unlock Remote Job Opportunities

Full-time

company logoVirtustant

5 hours ago

·

2 applicants

Work Type: Full-time

Apply now

Description

Job Title: Marketing and Back Office Agent

 

About the Company:

Our client is focused on providing exceptional healthcare services by building strong relationships with referring physicians and ensuring a seamless experience for patients from their initial contact through to appointment scheduling.

 

Job Description:

The Marketing and Back Office Agent will play a vital role in fostering relationships with referring physicians while ensuring a smooth experience for patients. This position combines relational marketing, customer service, and operational support skills, emphasizing a consultative and results-oriented approach.

 

Responsibilities:

  • Obtain updated information from doctors’ offices through contracted Medical Group Portals.
  • Contact doctors and referral coordinators to present services, gather essential details such as fax numbers and contact names, and create collaboration opportunities.
  • Send service information via fax and follow up to confirm receipt, address questions, and encourage referral submissions.
  • Make follow-up calls to remind doctors’ offices to send referrals for patients to see the Registered Dietitians.
  • Identify and address incorrect codes in referrals by providing accurate information and guidance on correct billing codes.
  • Update and maintain all interactions and contact information accurately in Zoho CRM.
  • Create and manage leads in Zoho from referred patients.
  • Reach out to referred patients to schedule their initial consultation and follow up with those who have not yet scheduled.
  • Create and update patient profiles in internal systems, including sending intake forms to new patients.
  • Schedule initial and follow-up appointments in coordination with clinical teams.
  • Call patients after their visits to book their next appointment and ensure continuity of care.
  • Review patient documentation to ensure it is complete and accurate before the next consultation.
  • Request and follow up on any outstanding documentation required for patients.
  • Submit hourly progress and results reports in team communication channels.

 

Required Experience and Qualifications:

  • Proven experience in customer service and relationship management, preferably in healthcare or clinical environments.
  • Knowledge of consultative sales techniques and a client-centered approach.
  • Excellent verbal and written communication skills in both English and Spanish.
  • Strong organizational skills and attention to detail, with the ability to accurately document interactions and processes.

 

Preferred Skills:

  • Proficiency with digital tools such as CRM systems (preferably Zoho), patient management systems, medical portals, and internal communication platforms.
  • Proactive, detail-oriented, and solution-driven mindset.
  • Ability to work remotely as part of a team and manage multiple tasks efficiently.

 

Personality:

  • Engaging, approachable, and able to build rapport effectively.
  • Strong problem-solving abilities and a positive attitude towards challenges.

 

Software & Tools:

  • Zoho CRM and other digital tools for patient management and internal communication.

English Level:

C2

 

Schedule:

Full Time: Monday to Thursday - 9 to 6pm PST / Friday - 8 to 5pm PST- (40hs per week + 1 unpaid hs of lunch)

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.