Job Title: Virtual Assistant

 

About the Company:

Our client operates in the beauty and wellness industry with a focus on post-operative care and body sculpting services. With two locations, they are seeking dependable support to help manage client communications and ensure smooth daily operations.

 

Job Description:

Our client is looking for a highly organized and bilingual (English/Spanish) Virtual Assistant to handle client communications across calls, text messages, and social media platforms. The role is essential in maintaining high responsiveness, supporting appointment scheduling, and ensuring client inquiries are professionally handled. This position requires someone who is communicative, sales-oriented, and committed to being a reliable support partner to the business owners.

 

Responsibilities:

• Handle inbound calls, SMS messages, and social media DMs (primarily Instagram) professionally.

• Provide prompt follow-ups on leads and maintain active communication with clients.

• Manage appointment scheduling and organization across two business locations.

• Maintain consistent communication with business owners and relay relevant updates.

• Ensure work is done in a quiet, distraction-free environment.

• Be available to adjust working hours when owners are traveling, including some weekend coverage.

 

Required Experience and Qualifications:

• Proven experience in customer service, sales support, or administrative roles.

• Strong verbal and written communication skills in both English and Spanish.

• Demonstrated sales skills and ability to present service packages effectively.

• Ability to stay organized and manage multiple client communications simultaneously.

• Must be mature, responsible, punctual, and proactive.

 

Preferred Skills:

• Background or familiarity with the beauty, aesthetics, or post-op care industry.

• Experience with high-volume messaging through Instagram or similar platforms.

• Ability to adapt to changing schedules or take on additional hours when needed.

 

Personality:

• Highly communicative and dependable.

• Coachable and open to feedback.

• Focused, attentive, and serious about their role.

• Calm and professional demeanor while managing multiple channels.

 

Software & Tools:

• Instagram (DM management)

• Call and SMS platforms (e.g., Google Voice, WhatsApp, or similar)

• Basic CRM or scheduling tools (training can be provided)

 

English Level:

C1

 

Schedule:

9-6 PST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate’s preference.