Virtual Assistant

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Virtual Assistant

 

About the Company:

Our client has a long history of providing full-service landscaping throughout the San Francisco Bay Area. They understand local plants and use the latest techniques and equipment to provide high-quality services at affordable prices for commercial and residential customers.

 

Job Description:

In this role, you will manage daily operations to protect the manager's time. You will handle routine communications and delegate tasks as needed. You will also provide administrative and accounting support.

You will communicate with customers and Spanish-speaking crews. You will also track project progress and organize important company documents.

 

Responsibilities of the role:

• Manage email and inboxes.

• Handle customer service and phone communication.

• Route work to the correct team member.

• Follow through on tasks without constant supervision.

• Communicate with Spanish-speaking crews.

• Track before-and-after pictures and completed work.

• Manage CRM and customer follow-up.

• Monitor website and LinkedIn for leads.

• Organize Standard Operating Procedures (SOP) and the Operations Handbook.

• Provide administrative and accounting support.

• Handle and delegate routine communications.

 

Required Experience and Qualifications:

• Professional English and Spanish language skills.

• C1 or C2 English level for client-facing communication.

• Experience in home services, construction, landscaping, or property management is preferred.

 

Preferred Skills:

• Strong email and inbox management.

• Customer service and phone communication skills.

• Ability to route work to the correct person.

• Strong follow-through without constant supervision.

• Comfort communicating with Spanish-speaking crews.

• Ability to track before-and-after pictures and completed work.

• CRM and customer follow-up experience.

• Experience monitoring website and LinkedIn leads.

• Experience organizing SOPs and Operations Handbooks.

• Experience providing administrative and accounting support.

• Ability to protect a manager's time by handling and delegating routine communications.

 

Personality:

• Proactive.

 

Software & Tools:

• CRM software.

• Email and inbox management tools.

• Phone communication systems.

• Website and LinkedIn monitoring tools.

 

Schedule:

Monday, Tuesday, Wednesday, Thursday, Friday

09:00 AM - 05:00 PM ET

40 hours per week

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.