Sales Development Representative

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Sales Development Representative

 

About the Company:

Our client is an IT consulting agency that connects businesses with providers offering IT services.

 

Job Description:

You will manage outbound prospecting activities and generate qualified meetings for the Account Executives. You will work with an established learning library with documents and quizzes. The Sales Director will provide daily guidance through morning and evening huddles. You will also meet with the Sales Director weekly to review pipeline activity, performance metrics, and CRM management.

Your first 30 days will involve a gradual ramp-up where you will receive a smaller number of leads while completing training and becoming comfortable with the company processes. In your first 90 days, the goal is to progressively increase prospecting activity and build confidence in managing accounts, qualifying leads, and booking meetings.

 

Responsibilities of the role:

• Researching and reaching out to businesses that have never interacted with the company before

• Re-engaging prospects from previously stalled or lost opportunities that did not close due to timing or lack of follow-up

• Following up with prospects who were actively in the sales pipeline but whose deals have stalled, using more intensive call and email sequences

• Researching assigned accounts, identifying the right decision-makers and job titles, and understanding account history before initiating outreach

• Asking the appropriate questions to confirm authority, need, and timeline before scheduling meetings

• Making cold calls and sending personalized emails following the company prospecting guidelines and sequences

• Documenting interactions, updating lead statuses, managing pipelines, and moving leads into nurture or disqualified stages when appropriate

• Booking qualified appointments for Account Executives and ensuring the meetings meet the company qualification standards

 

Required Experience and Qualifications:

• Previous experience as a Sales Development Representative or Business Development Representative, ideally with 3+ years of experience

• B2B outbound sales prospecting experience, including cold calling, personalized email outreach, and lead generation

• C2 spoken English with clear pronunciation and excellent enunciation

• Ability to communicate effectively with U.S. and Canadian business contacts, including understanding local expressions and business terminology

• Strong prospecting and lead qualification skills, particularly the ability to consistently qualify prospects based on Budget, Authority, Need, and Timeline

• Excellent research skills, with the ability to identify relevant accounts, decision-makers, and appropriate job titles before reaching out

• Strong written English, especially for personalized email outreach and accurately capturing names and email addresses

• Attention to detail and patience, prioritizing quality over quantity

• Reliable internet connection with a minimum download speed of approximately 100 Mbps

• Ability to manage a structured customer relationship management system and follow prospecting guidelines

 

Preferred Skills:

• Previous experience prospecting for IT services, technology, telecommunications, or other technical solutions

• Previous experience using HubSpot or a similar customer relationship management system

• French language skills, especially for the Eastern Time Zone position, as some Canadian prospects are French-owned businesses

• Spanish language skills, which would be useful when prospecting in Florida, Texas, and California

 

Personality:

• Detail-oriented

• Calm under pressure

 

Software & Tools:

• HubSpot

• Google Workspace

• Clay

• Email and calling tools

 

Schedule:

9am to 5pm EST

9am to 5pm PST

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.