Case and Medical Management Specialist

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Job Title: Case and Medical Management Specialist

 

About the Company:

Our client is a personal injury law firm that represents individuals involved in personal injury cases.

 

Job Description:

Our client is looking for a Case and Medical Management Specialist to join their personal injury legal team. You will coordinate medical care and manage medical-related parts of personal injury cases. You will act as the main contact point between clients, medical providers, and healthcare facilities.

This position requires strong communication skills and regular phone calls with clients and medical providers. You must have previous experience working at a Texas personal injury law firm.

 

Responsibilities of the role:

• Coordinate medical treatment for clients involved in personal injury cases.

• Communicate regularly with medical providers and healthcare facilities.

• Coordinate and follow up on medical appointments and treatment.

• Request, collect, and manage medical records and bills.

• Handle and coordinate Letters of Protection.

• Serve as a point of contact between clients, medical providers, and the legal team regarding medical treatment.

• Follow up with providers and facilities to ensure medical documentation and information are received.

• Maintain clear and consistent communication with clients throughout the medical management process.

 

Required Experience and Qualifications:

• Previous experience working at a Texas personal injury law firm is mandatory.

• Previous experience handling medical management within personal injury cases is required.

• Experience coordinating medical treatment and communicating with medical providers and healthcare facilities.

• Experience requesting and managing medical records and medical bills.

• Familiarity with Letters of Protection.

• Strong, clear spoken English, with the ability to communicate effectively over the phone with clients and medical providers.

 

Preferred Skills:

• At least 2 years of Texas personal injury law firm experience.

• Your most recent position should ideally have been at a Texas personal injury law firm.

• Experience managing medical treatment coordination in personal injury cases.

• Familiarity with medical providers, healthcare facilities, and medical billing processes.

• Experience handling medical records, bills, and Letters of Protection.

• Additional experience drafting legal petitions in Texas personal injury cases.

• Ability to cover both case and medical management responsibilities and paralegal petition drafting, if qualified.

 

Personality:

• Clear and confident communicator.

• Comfortable speaking with clients and medical providers regularly over the phone.

• Organized and detail-oriented when handling medical documentation and case-related follow-ups.

• Proactive and consistent with communication.

• Able to manage interactions with multiple parties effectively.

 

Software & Tools:

• No specific software or tools have been specified.

 

Schedule:

No specific schedule details have been specified.

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.