Office Coordinator

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Office Coordinator

 

About the Company:

Our client runs a body shop, a car dealership, and a restaurant, all marketed through the body shop's Instagram.

 

Job Description:

You will manage auto insurance claims, estimates, and payments for a body shop. You will start with the body shop and grow into supporting three businesses over time.

You will shadow a live claim from start to finish with the owner and office team guiding you.

 

Responsibilities of the role:

• Call insurance companies to open claims and request estimates

• Email vehicle photos to adjusters and follow up until the estimate arrives

• Check each estimate line by line against the actual damage and parts

• Spot anything the insurer did not cover and file a supplement with supporting photos

• Follow up until supplements are approved and payments arrive on time

• Give simple summaries per car to the owner

• Set up a tracking method in a Google Sheet

• Take and make calls through the shop phone app and team group chat

• Keep the owner updated on shop events

• Work with in-shop office staff and customers in English and Spanish

• Suggest content ideas for Instagram

• Help with simple edits in CapCut or Canva

 

Required Experience and Qualifications:

• C2 spoken and written English

• Fluent Spanish

• Proven experience working with insurance companies on auto claims, estimates, and supplements

 

Preferred Skills:

• Body shop or collision repair experience

• Working knowledge of cars and auto parts

• Social media experience

• CapCut and Canva skills

• Basic Google Sheets skills for simple tracking

• Interest in growing with the owner across multiple businesses

 

Personality:

• Detail-oriented

• Takes coaching feedback well

• Steady and structured

• Confident and calm phone manner

• Coachable and quick to learn

• Works independently on assigned tasks

• Patient with insurer wait times

 

Software & Tools:

• Quo

• Text and group chat

• Email

• Google Sheets

• CapCut

• Canva

 

Schedule:

Monday, Tuesday, Wednesday, Thursday, Friday

09:00–17:00 CT

40 hours per week

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.