Job Title: Operations Assistant (Full-Time)

 

About the Company:

Our Client is a global supplier of high-quality scaffolding, formwork, and shoring systems, delivering dependable access and structural support solutions to a wide range of industries. They are committed to engineered systems that meet the highest standards of safety, performance, and durability.

 

Job Description:

Our Client is seeking a full-time Operations Assistant to support their online travel agency operations. The ideal candidate will be bilingual in Spanish and English and have experience managing digital travel booking platforms and customer support operations.

 

Responsibilities:

• Assist in managing daily operations of the online travel agency.

• Handle customer inquiries and provide excellent customer service.

• Manage digital travel booking platforms efficiently.

• Coordinate with team members to ensure smooth operational flow.

• Maintain accurate records and documentation related to bookings and customer interactions.

 

Required Experience and Qualifications:

• Bilingual proficiency in Spanish and English.

• Experience in managing digital travel booking platforms.

• Previous experience in customer support operations.

 

Preferred Skills:

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Familiarity with online travel agency operations.

 

Personality:

• Detail-oriented and proactive.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude.

 

Software & Tools:

• Proficiency in using digital travel booking platforms and customer support tools.

 

English Level:

C1, C2, Native

 

Schedule:

9am to 5pm EST

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.