Virtual Assistant

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Virtual Assistant – Marketing & Administrative Support

 

About the Company:

Our client is a growing mental health practice that provides faith-based and evidence-based psychotherapy services.

 

Job Description:

You will support the day-to-day administrative and marketing operations of a growing mental health practice. You will manage prospective client inquiries, coordinate appointments, support marketing initiatives, and handle general administrative tasks.

 

Responsibilities of the role:

• Manage incoming calls, emails, and inquiries from prospective clients.

• Follow up with potential clients, answer general questions, and coordinate appointment scheduling.

• Manage the email inbox and ensure inquiries receive appropriate follow-up.

• Coordinate administrative documentation and follow up with clients when additional forms are required.

• Support social media strategies to increase online presence and attract new clients.

• Create, schedule, and publish social media content.

• Assist with search engine optimization initiatives to improve online visibility.

• Support website updates and maintain accurate business information online.

• Assist with marketing campaigns and prepare for future paid advertising initiatives.

• Provide general administrative support to the practice owner.

• Help coordinate onboarding and administrative processes for new clinicians.

• Maintain organized records and track pending tasks.

 

Required Experience and Qualifications:

• At least 2 years of experience in administrative support, virtual assistance, digital marketing, or a related role.

• Previous experience managing social media accounts and supporting digital marketing initiatives.

• Understanding of search engine optimization fundamentals and online marketing strategies.

• Strong written and verbal English communication skills.

• Confidence communicating with prospective clients over the phone, email, and virtual channels.

• Excellent organizational and time-management skills.

• Strong follow-up skills and the ability to manage tasks independently.

• Ability to handle confidential information responsibly and maintain strict privacy standards.

 

Preferred Skills:

• Previous experience working with a mental health clinic, psychotherapy practice, or healthcare organization.

• Familiarity with health data privacy requirements and handling sensitive patient information.

• Experience with electronic health record systems, insurance platforms, or healthcare administrative workflows.

• Familiarity with mental health platforms like Headway or Psychology Today.

• Experience with email marketing, content creation, and website management.

 

Personality:

• Proactive mindset and attention to detail.

• Ability to follow instructions.

• Professional and empathetic communication when interacting with prospective clients.

• Adaptable and willing to grow alongside the practice.

 

Software & Tools:

• Social media platforms

• Website management tools

• Email and communication channels

• Electronic health record systems and mental health platforms

 

Schedule:

Part-time, approximately 20 hours per week, flexible between 9-5 EST.

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.