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company logoVirtustant

Intake Specialist

6 days ago

·

2 applicants

Work Type: Full Time

company logoVirtustant

Intake Specialist

6 days ago

·

2 applicants

Work Type: Full Time

Description

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Intake Specialist

 

About the Company:

Our client operates in the legal sector, providing support services to law firms and assisting with client intake and onboarding processes.

 

Job Description:

The Intake Specialist will manage the calling center, handle appointment scheduling, and facilitate the intake and onboarding process for clients. This role involves receiving and making calls, explaining expectations, and coordinating with the legal team.

 

Responsibilities of the role:

• Call out or receive calls from clients.

• Schedule appointments and manage client documentation.

• Coordinate handoffs to the legal team.

 

Required Experience and Qualifications:

• No prior experience in law firms required.

 

Preferred Skills:

• Proficiency in HubSpot, Slack, Asana, Google Drive, and Dropbox.

 

Personality:

• Excellent customer service skills with a focus on process.

• Presentable and professional demeanor.

 

Software & Tools:

• Familiarity with document management systems.

 

Schedule:

• Full-time position.

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.

Recruitment Team

Martin BorinelliMartin Borinelli
Ignacio PantoniIgnacio Pantoni