Job Title: Medical Virtual Assistant

 

About the Company:

Our client operates in the healthcare sector, providing home health services. They focus on delivering clinical support within patients’ homes, primarily assisting elderly patients. Their services include sending nurses, physical therapists, and doctors to homes to ensure comprehensive care.

 

Job Description:

The Medical Virtual Assistant will manage insurance authorizations needed for patient care services. This position requires verifying insurance eligibility, requesting necessary authorizations, and ensuring accurate processing and documentation of all related information.

 

Core Responsibilities:

• Verify insurance eligibility for incoming patients.

• Request and manage insurance authorizations.

• Maintain accurate records in the electronic medical record system.

• Coordinate with clinical staff to obtain necessary authorizations efficiently.

• Communicate with insurance companies to resolve issues or discrepancies.

• Assist in clerical tasks related to patient intake and insurance processing.

 

Required Experience and Qualifications:

• Previous experience in insurance authorization, preferably in the healthcare sector.

• Familiarity with electronic medical records and healthcare documentation.

• Strong organizational and data management skills.

• Excellent written and verbal communication skills.

 

Preferred Skills:

• Clinical background, such as nursing or a related field.

• Bilingual in English and Spanish is a plus.

 

Personality:

• Detail-oriented with a strong focus on accuracy.

• Proactive and able to work independently.

• Strong problem-solving skills and discretion in handling sensitive information.

 

Software & Tools:

• Electronic Medical Record systems.

• Insurance verification platforms.

 

English Level:

C2, Native

 

Schedule:

9 - 5 EST

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.