Job Title: Virtual Assistant

 

About the Company:

Our Client is a company specializing in roofing and restorations, operating primarily in Georgia, USA. They focus on handling insurance claims and conducting both internal and external restoration work. Their services include roofing inspections, repair, painting, landscaping, and remodeling.

 

Job Description:

Our Client is seeking a proactive and fluent English-speaking Virtual Assistant to handle calling tasks related to insurance claims and set appointments for inspections. The role involves making approximately 20 calls per day and managing company emails.

 

Core Responsibilities:

• Conduct approximately 20 calls per day to insurance companies and public adjusters for updates.

• Manage and check company emails regularly.

• Schedule inspections and update the calendar accordingly.

• Respond to customer inquiries and coordinate follow-ups.

• Assist with basic administrative tasks as needed.

 

What We’re Looking For:

• Fluency in English with minimal accent.

• Strong communication and organizational skills.

• Basic understanding of administrative tasks.

• Ability to work independently and proactively.

 

Preferred Skills:

• Experience in customer service or a similar role.

• Familiarity with insurance claims and restoration services is a plus.

 

Personality:

• Proactive and results-oriented.

• Friendly and approachable demeanor.

• Strong attention to detail and reliability.

 

Software & Tools:

• Familiarity with basic office software (e.g., email, calendar applications).

• Experience with CRM systems is a plus.

 

English Level:

C1, C2, Native

 

Schedule:

9 - 1 EST

 

Salary and Benefits:

• Flexible part-time schedule, primarily in the morning (e.g., 9 AM to 1 PM).

• Payment in USD or Local Currency according to candidate's preference.