Job Title: Customer Service Representative

 

About the Company:

Our client provides customer service solutions to a variety of companies, focusing on delivering high-quality interactions and support.

 

What You’ll Do:

Our client is seeking a dedicated Customer Service Representative who is accustomed to handling a high volume of calls and managing multiple CRM platforms. The ideal candidate will have prior experience in the customer service industry.

 

Core Responsibilities:

• Handle a high volume of incoming calls efficiently and professionally.

• Utilize multiple CRM systems to manage customer interactions and data.

• Provide exceptional customer service and support to clients.

 

Required Experience and Qualifications:

• Experience in the customer service industry.

• Ability to manage a high volume of calls.

• Proficient in using various CRM platforms.

 

Preferred Skills:

• Strong communication and interpersonal skills.

• Ability to multitask and manage time effectively.

 

Personality:

• Detail-oriented and organized.

• Patient and empathetic towards customer needs.

 

Software & Tools:

• Familiarity with multiple CRM systems.

 

English Level:

Native, C2, C1

 

Schedule:

9am to 5pm EST

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.