Job Title: Dental Office Assistant

 

About the Company:

Our Client is a dental practice located in a diverse neighborhood, catering primarily to a Hispanic patient base. The office employs various specialists and provides a full range of dental services.

 

Job Description:

We are looking for a Dental Office Assistant who will help manage patient communications, confirm appointments, and support the office staff in delivering exceptional care and service to patients.

 

Responsibilities:

Assist in confirming patient appointments and managing schedules.

Handle incoming and outgoing phone calls, providing assistance to patients.

Answer patient inquiries and provide necessary information.

Support front office staff with multitasking demands during busy periods.

Utilize Open Dental software for patient scheduling and record-keeping.

Assist in maintaining smooth operations within the dental office.

 

Required Experience and Qualifications:

Native Spanish speaker preferred, with basic proficiency in English.

Previous experience in a dental office or healthcare environment is a plus.

Strong computer skills and ability to learn new software quickly.

Comfortable handling phone calls while managing office tasks simultaneously.

 

Preferred Skills:

Experience with Open Dental software or similar dental practice management software.

Multitasking ability and efficient time management skills.

Strong communication skills, especially in a bilingual setting.

 

Personality:

Patient and empathetic towards patients' needs.

Quick learner, able to adapt to fast-paced environments.

Team player with a proactive approach to problem-solving.

 

Software & Tools:

Open Dental software for appointment management.

Communication tools for phone calls and patient interaction.

 

English Level:

B1

 

Schedule:

9-5 EST/ Flexible on weekends

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.

Opportunities for professional growth within the company.

Positive work environment focusing on teamwork and patient care.