Position: Administrative Assistant

 

About the Position:

The Administrative Assistant plays a critical role in supporting daily operations by managing appointments, coordinating schedules, and ensuring effective communication between clients and the team. This position requires a detail-oriented individual who can multitask in a fast-paced environment while maintaining professionalism and accuracy.

 

About the Company:

Our client is a well-established family-owned business specializing in repair and maintenance services. Known for their commitment to exceptional customer satisfaction, they provide efficient, high-quality, and cost-effective solutions for their clients. Their team is passionate about delivering outstanding service and maintaining a strong reputation in the industry.

 

Availability:

• Full-Time, 48 hours per week
• Monday to Saturday/Sunday: 7 AM – 4 PM MST
• Weekend day-off of your choosing.

 

Key Responsibilities:

Call Management and Scheduling

• Answer incoming calls promptly and professionally.
• Manage appointment scheduling and ensure accurate calendar updates.

Coordination and Operations

• Coordinate with technicians to ensure efficient on-site operations.
• Address and resolve scheduling or operational issues as they arise.

Administrative Support

• Maintain accurate records of appointments and technician assignments.
• Assist with general administrative tasks to support smooth daily operations.

Client Communication

• Provide professional and clear communication to clients and team members.
• Uphold a high standard of customer service at all times.

 

Qualifications:

• Minimum of 1 year of experience in customer service or administrative roles.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to multitask and work effectively in a dynamic environment.

 

Language Proficiency:

• English: C1 level
• Spanish: Fluent

 

Technical Requirements:

• Reliable internet connection.
• Access to a computer meeting company system requirements.

 

Salary and Benefits:

• Salary paid in USD or Local currency according to your preference.
• Unpaid sick leave with a doctor’s note.

 

This is a fantastic opportunity to join a dedicated team and contribute to providing top-notch services. Apply today to become part of a professional and dynamic work environment!