Job Title: Virtual Assistant – Appointment Setter & Marketing Support

 

About the Company:

Our client is a U.S.-based immigration services firm that supports highly educated professionals such as doctors and dentists with their immigration processes. Their team is composed of native English speakers and U.S.-based staff, and they are seeking to expand with a remote assistant who can manage lead communication, appointment scheduling, and basic marketing support. The company values professionalism, clarity in communication, and reliability.

 

Job Description:

We are looking for a Virtual Assistant – Appointment Setter & Marketing Support to join our client’s growing operations. The role will primarily focus on engaging inbound leads, scheduling discovery calls, monitoring social media inquiries, and contributing to light marketing tasks such as email campaign coordination. This position starts part-time with strong potential to transition into a full-time role based on performance.

 

Responsibilities:

Follow up with inbound leads via CRM (GoHighLevel) to book discovery calls.

Monitor scheduled appointments and assist leads throughout the early sales process.

Track communication progress and client interactions within the CRM.

Respond to social media inquiries and manage basic inbox engagement.

Assist with email marketing campaigns, including newsletter coordination and scheduling.

Maintain professional communication with highly educated clients (e.g., doctors and dentists).

Coordinate closely with the internal team to ensure a smooth handoff of qualified leads.

 

Required Experience and Qualifications:

Prior experience in a virtual assistant, appointment setter, or client service role.

Excellent spoken and written English with minimal accent.

Familiarity with CRMs, especially GoHighLevel or similar platforms.

Strong organizational skills and attention to detail.

Ability to manage client communication in a professional, articulate manner.

 

Preferred Skills:

Experience handling inbound leads and managing follow-up processes.

Understanding of basic marketing practices (e.g., email campaigns, social media inboxes).

Exposure to customer-facing roles in U.S.-based professional services.

Familiarity with tools like Canva, Mailchimp, or similar is a plus.

 

Personality:

Confident and comfortable on the phone, able to hold brief but professional conversations.

Proactive, self-motivated, and reliable.

Comfortable taking initiative and following up persistently but respectfully.

Curious and eager to learn more about marketing and lead management.

 

Software & Tools:

CRM: GoHighLevel (must-have)

Marketing tools: Email platforms (Mailchimp, etc.), social media inboxes

Project tracking tools as needed

 

English Level:

C1

 

Schedule:

9-5 PST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.

Opportunity to work with a professional U.S.-based team and grow with the role.

Supportive environment with clear expectations and regular check-ins.