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Job Title: Legal Intake Assistant (Evening Shift)

 

About the Company:

Our client is a growing law firm focused on delivering exceptional service and operational efficiency through technology and client-centered support.

 

Job Description:

Our client is seeking a highly intelligent, adaptable Legal Intake Assistant to support client communications and administrative operations during evening hours. This role is ideal for someone who is personable, detail-oriented, comfortable using AI tools in their daily workflow, and enjoys helping clients navigate their first point of contact with the firm.

The ideal candidate is curious, resourceful, and a strong communicator. Previous law firm experience is not required; the ability to learn quickly and solve problems is far more important.

 

Responsibilities of the role:

• Answer and screen after-hours client calls and intake inquiries.

• Gather and document information from prospective clients.

• Maintain accurate records and ensure proper follow-up procedures.

• Support administrative and operational processes across the organization.

• Assist with legal-adjacent administrative tasks and special projects as assigned.

 

Required Experience and Qualifications:

• Proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to support daily tasks.

• Excellent problem-solving and critical-thinking skills.

• Strong written and verbal communication skills in English.

• Highly organized with strong attention to detail.

• Ability to work independently with minimal supervision.

• Comfortable handling administrative and client-facing tasks.

• Interest in legal operations or willingness to learn legal processes.

 

Preferred Skills:

• Familiarity with CRM systems.

• Previous experience in legal intake, client services, or virtual assistance.

• Interest in law firm operations and client experience.

 

Personality:

• Personable

• Detail-oriented

• Curious

• Resourceful

 

Software & Tools:

• AI tools (e.g., ChatGPT, Claude, or similar)

• CRM systems (preferred)

 

Schedule:

Part-time

Evening Shift: Approximately 11:00 PM – 1:00 AM EST (two hours a day)

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Part-time remote opportunity.