Job Title: Sales Development Representative

 

About the Company:

Our Client is focused on delivering top-quality service in the hospitality industry, working primarily with US-based clientele.

 

Job Description:

Our Client is seeking a dedicated professional to join their team, bringing a strong customer service background to enhance client relationships and satisfaction. The position requires adaptability and a willingness to learn about industry specifics.

 

Responsibilities:

• Manage customer inquiries and provide timely solutions

• Utilize ZenDesk CRM to track interactions and case resolutions

• Collaborate with team members to refine service processes

• Participate in training sessions to understand hospitality industry nuances

 

Required Experience and Qualifications:

• Previous experience in sales or customer service

• Strong communication skills in English (native or near-native preferred)

• Reliable home internet connection

 

Preferred Skills:

• Familiarity with ZenDesk CRM or similar tools

• Background in the hospitality industry (preferred but not mandatory)

 

Personality:

• Relatable and approachable demeanor

• Strong problem-solving skills

• Adaptable and willing to learn

 

Software & Tools:

• ZenDesk CRM

 

English Level:

C2, Native

 

Schedule:

9-5

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.