Job Title: Appointment Setter

 

About the Company:

Our client is a sales agency specializing in high-ticket sales for various clients, focusing on delivering efficient and effective sales solutions.

 

Job Description:

Our client is seeking an Appointment Setter responsible for managing warm inbound and outbound calls, confirming appointments, converting leads, and handling no-shows or cancellations.

 

Core Responsibilities:

• Handle inbound and outbound calls to confirm appointments.

• Follow up on leads that did not book a call to encourage conversion.

• Manage no-shows and cancellations, ensuring rescheduling where possible.

• Maintain accurate records of calls and outcomes in the CRM system.

• Collaborate with the sales team to optimize appointment setting strategies.

 

Required Experience and Qualifications:

• Experience in a sales or customer service role, preferably in appointment setting.

• Strong communication skills with the ability to build rapport quickly.

• Ability to follow scripts and adapt to different situations.

• Basic understanding of CRM systems.

 

Preferred Skills:

• Experience with high-ticket sales environments.

• Familiarity with CRM platforms and lead tracking.

• Ability to work independently and as part of a team.

 

Personality:

• Highly organized and detail-oriented.

• Strong work ethic with a proactive approach to tasks.

• Ability to handle rejection and remain persistent.

• Positive attitude and enthusiasm for sales.

 

Software & Tools:

• Familiarity with CRM systems is preferred.

 

English Level:

C2

 

Schedule:

9-5 EST

 

Policies:

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate’s preference.