Job Title:

Receptionist

 

Job Description:

We are seeking a Receptionist to serve as the first point of contact for the firm, ensuring that every client interaction aligns with our client’s brand and professionalism. The ideal candidate will be customer-focused, highly organized, and proficient in handling administrative and communication tasks.

 

About the company:

Our client is a law firm dedicated to providing outstanding legal support while ensuring a welcoming and professional environment for clients. Their mission is to change the way people experience family law by fostering a supportive and efficient legal process.

 

Work Schedule:

Full-time (M-F 8:30 AM - 5:30 PM PST)

 

Responsibilities of the role:

✅ Provide the first impression for the firm in alignment with its brand and values

✅ Answer multi-line phones with professionalism, friendliness, and efficiency

✅ Manage and maintain a welcoming office environment for clients and staff

✅ Handle daily digital filing of mail and legal documents

✅ Set appointments in Clio and update contact information in the firm’s database

✅ Communicate effectively with attorneys, courts, clients, and other stakeholders via phone, email, and written correspondence

✅ Support the firm's administrative team with additional tasks and projects as needed

✅ Protect partners and administrators’ time by filtering unsolicited calls and visits

✅ Manage, sort and save documents efficiently

 

Required Experience and Qualifications:

🔹 Strong customer service and phone etiquette skills

🔹 Prior experience in an administrative or receptionist role

🔹 Ability to multitask in a fast-paced legal environment

🔹 Highly organized with strong attention to detail

🔹 Proficiency in Microsoft Office 365 and email communication

 

Language requirement:

Minimum C2 level English proficiency

 

Preferred Skills:

➕ Experience with Clio, Rainmaker, or Connect UC is a plus (training will be provided)

➕ Familiarity with law firm administrative tasks is advantageous

 

Salary and Benefits:

💰 Salary paid in USD or local currency, based on candidate preference

🛠️ Equipment expenses will be reimbursed by the client

 

Additional Details:

Technical Requirements (Must be met before applying)

💻 Computer: 2022 or newer

🚀 Processor: 1.6 GHz or faster

🛠️ Memory: 16GB RAM with at least 4 GB available storage

📺 Resolution: 1280 x 768 screen resolution

💡 Operating System: Windows 11, Windows 10, or Windows Server (2016-2022)

🔌 Connectivity: Direct wired connection to modem required for phone setup

 

Equipment to Purchase (Provided After Hiring)

🎧 Headset for clear phone communication

📞 Reception phone (latest models to be provided by the firm)

 

Company Policies

📑 The employee will receive a company email and be required to use Outlook and Teams for communication

🚀 The Technology Department will verify equipment compatibility before onboarding