Job Title: Administrative Support Specialist

 

About the Company:

Our Client specializes in providing behavioral health services to individuals, particularly focusing on support for children with autism. They emphasize effective communication and personalized care for families.

 

Job Description:

Our Client is seeking a part-time Administrative Support Specialist to assist with administrative tasks and manage phone inquiries. This role will evolve into a full-time position, where the specialist will contribute to streamlining operations and enhancing client engagement.

 

Responsibilities:

• Manage front-desk responsibilities, including answering phone calls and scheduling appointments
• Conduct interviews for behavior technicians and provide detailed feedback
• Ensure accurate information is entered into two software systems
• Assist in communication with clients and families regarding intake and service options
• Regularly send reminders and manage follow-ups

 

Required Experience and Qualifications:

• No specific medical background required
• Experience in administrative support or customer service preferred
• Proficient in using computers and understanding Google Suite

 

Preferred Skills:

• Bilingual in English and Spanish is a plus
• Adaptability to learn new software quickly
• Strong organizational skills and attention to detail

 

Personality:

• Friendly and approachable demeanor
• Excellent communication skills with the ability to convey information clearly
• Strong commitment to supporting clients

 

Software & Tools:

• Google Suite and other administrative software

 

English Level:

C2

 

Schedule:

Full-time 9-5 EST

 

Compensation & Benefits:

Payment in USD or Local Currency according to candidate's preference.