Job Title: Operations Assistant

 

About the Company:

Our Client is focused on organizing adventure productions for corporate groups, offering a variety of activities primarily in the Orange County area. Their mission is to provide unique and engaging experiences for companies through well-coordinated and exciting events.

 

Job Description:

Our Client is seeking an Operations Assistant to manage and streamline their operations. The successful candidate will handle client communications, coordinate with vendors, and ensure a seamless experience for participants during corporate adventure events.

 

Core Responsibilities:

• Manage and coordinate operations post-sales handoff.

• Communicate with vendors to schedule activities and ensure proper logistics.

• Handle basic client communications and manage special requests or dietary needs.

• Update vendors with client preferences and ensure proper service delivery.

• Assist with phone lines connected to local hotels to book activities.

• Follow standard operating procedures (SOPs) for booking and coordination.

• Maintain and organize schedules and logistics for guides and clients.

 

Required Experience and Qualifications:

• No specific CRM experience required; training in Zoho can be provided.

• Detail-oriented and capable of managing multiple tasks.

• Good English communication skills; an accent is acceptable if intelligible.

• Ability to work in a part-time capacity initially, with the potential to move to full-time.

 

Preferred Skills:

• Experience in operations, administrative support, or project management.

• Familiarity with Slack, Zoho, Asana, Open Phone, and Google Suite is advantageous.

 

Personality:

• Cautious and detail-oriented.

• Able to handle multiple tasks efficiently.

• Strong organizational skills and proactive in communication.

 

Software & Tools:

• Slack

• Zoho

• Asana

• Open Phone

• Google Suite (Drive, Spreadsheets, etc.)

 

English Level:

C2, Native, C1

 

Schedule:

10 am to 2 pm EST

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.