Job Title: Systems & Automation Specialist

 

About the Company:

Our Client is an innovative healthcare provider focused on home-based medical care. They are implementing systems to streamline operations, automate processes, and improve efficiency in patient management and communication.

 

Job Description:

Our Client is seeking a Systems & Automation Specialist to design and implement digital tools that enhance workflow efficiency within their home-based medical practice.

 

Responsibilities:

• Audit existing systems and recommend improvements for efficiency.

• Set up and configure professional email domains and user accounts.

• Build and document SOPs for administrative and clinical workflows.

• Implement automation between communication tools, EMRs, and scheduling platforms.

• Use integration tools (e.g., Zapier, n8n) to connect systems and reduce manual tasks.

• Ensure compliance with HIPAA and data security standards.

• Provide technical support and training to team members as needed.

 

Required Experience and Qualifications:

• 2+ years of experience in systems automation, IT support, or workflow optimization.

• Strong understanding of digital integrations and process mapping.

• Experience using tools such as Zapier, n8n, or similar automation platforms.

• Knowledge of Google Workspace setup and administration.

• Familiarity with healthcare technology or HIPAA compliance is a plus.

 

Preferred Skills:

• Background in IT, systems engineering, or healthcare technology.

• Experience automating communication or scheduling processes.

• Ability to document and communicate technical procedures clearly.

• Comfortable working independently and advising non-technical stakeholders.

 

Personality:

• Analytical and process-oriented.

• Reliable, proactive, and solution-driven.

• Strong attention to detail and quality assurance.

• Excellent communication and collaboration skills.

 

Software & Tools:

• Zapier or n8n (automation)

• Google Workspace

• EMR and healthcare communication platforms (e.g., Spruce)

• Project documentation tools

 

English Level:

C1

 

Schedule:

Flexible 9-5 EST

 

Salary and Benefits:

• Flexible or part-time arrangement (project-based with potential for ongoing support).

• Payment in USD or Local Currency according to candidate's preference.