Job Title: Operations Analyst (Full-Time | Remote)

 

About the Company:

Our client is a provider of specialized educational support services, dedicated to delivering high-quality resources and guidance for individuals in the medical education field. They emphasize operational efficiency and reliability to enhance their service offerings.

 

Job Description:

Operations Analyst (Execution & Systems) responsible for streamlining processes and administering systems to support operational efficiency.

 

Responsibilities:

• Administer and maintain operational systems across various platforms.

• Work within WordPress and WooCommerce environments, managing plugins.

• Support sales operations through CRM administration and email sequencing.

• Build and manage email sequences using tools like Kit.

• Create and maintain automations using Zapier and similar tools.

• Manage data, spreadsheets, dashboards, and internal documentation.

• Assist with customer service systems and workflows as needed.

• Administer tools such as Calendly, Circle.so, and Typeform.

• Clarify requirements and execute loosely defined tasks to completion.

• Reduce operational workload for senior team members by owning assigned tasks.

 

Required Experience and Qualifications:

• Strong computer and technical skills.

• Experience with multiple online tools and platforms.

• Quick learner of new software.

• Proficiency in written and spoken English.

• High attention to detail and follow-through.

• Reliable and professional work ethic.

 

Preferred Skills:

• WordPress

• WooCommerce (including FunnelKit and JetEngine)

• Zapier or similar automation tools

• Kit (email marketing)

• CRM systems and email sequencing

• Zendesk

• Calendly

• Circle.so

• Typeform

• Google Workspace

• Notion

 

Personality:

• Integrity and honesty in work.

• Strong execution and follow-through.

• Comfort with limited instructions.

• Willingness to ask clarifying questions.

• A “figure it out and get it done” mindset.

 

Software & Tools:

• WordPress

• WooCommerce

• Zapier

• Kit

• CRM systems

• Zendesk

• Calendly

• Circle.so

• Typeform

• Google Workspace

• Notion

 

English Level:

C2, Native

 

Schedule:

9-5 PST

 

Salary and Benefits:

• Full-time, salaried position.

• Focus on output and reliability, not time tracking.

• Payment in USD or Local Currency according to candidate's preference.