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Job Title: Legal Assistant

 

About the Company:

Our client is a fast-growing U.S. criminal defense law firm.

 

Job Description:

Our client is seeking a proactive, intelligent, and personable Legal Assistant based in Argentina to join their team. In this role, you will act as a true "second pair of hands" for the lead attorney, managing phone calls, triaging emails, and organizing case management software to allow the attorney to focus on case strategy and firm growth.

 

Responsibilities of the role:

• Take incoming calls, handle call-backs, and provide friendly, high-touch customer service to clients.

• Monitor the lead attorney’s inbox daily, filter incoming emails, and route materials appropriately.

• Manage client accounts in Clio, process customer service workflows, and accurately record billable activity (targeting 20–30 billable hours logged per week in Clio).

• Ensure all legal materials, documents, and files are processed and filed correctly.

• Work directly with the lead attorney while maintaining close, continuous communication with the firm's paralegal in Argentina.

 

Required Experience and Qualifications:

• Must reside in Argentina.

• Excellent / Advanced Spoken English proficiency.

• Fluent Spanish proficiency.

 

Preferred Skills:

• Prior experience with Clio.

• Previous experience working with U.S. companies or legal intake/assistant roles.

 

Personality:

• Direct Communicator.

• Proactive / "Go-Getter".

• Likable & Personable.

• Intelligent & Adaptable.

 

Software & Tools:

• Clio (preferred).

 

Schedule:

Full-time

Monday – Friday, 9:00 AM / 10:00 AM to 5:00 PM EST

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.