Virtual Assistant

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Virtual Assistant

 

About the Company:

Our client is a sales-focused company that provides electricity brokerage, internet services, and alarm systems.

 

Job Description:

Our client is looking for a reliable and motivated Virtual Assistant. You will support day-to-day order processing and customer-related operations. This is an entry-level role. Training will be provided, so specific software experience is not needed.

You will gradually take ownership of the order-processing workflow. In the first month, you will process about 3–4 orders with training. By the second month, you will process about 10 orders. By the third month, you will process orders independently with few errors.

 

Responsibilities of the role:

• Receive and process incoming customer orders.

• Collect and organize customer and account information.

• Verify account numbers and other relevant information.

• Generate and assist with customer quotes.

• Follow up on orders and pending information.

• Provide basic customer support and respond to inquiries professionally.

• Maintain accurate records and ensure information is entered correctly.

• Learn and follow the company's order-processing procedures.

• Potentially assist with HubSpot as the company expands its use of the platform.

 

Required Experience and Qualifications:

• Strong attention to detail and accuracy.

• Fast and responsive communication.

• Polite, respectful, and professional attitude.

• Ability to learn new processes and systems quickly.

• Ability to work independently after training.

• Good organizational and follow-up skills.

• Reliable internet connection and a suitable remote-work environment.

• English proficiency sufficient for customer communication.

• Previous software experience is not required.

 

Personality:

• Polite, respectful, and professional attitude.

• Ability to learn new processes and systems quickly.

• Ability to work independently after training.

• Good organizational and follow-up skills.

 

Schedule:

10:00 AM–2:00 PM CST

Monday through Friday

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.