Shopify Support
8 days ago
·86 applicants
Work Type: Full-time
Shopify Support
8 days ago
·86 applicants
Work Type: Full-time
Date Posted
Oct 31, 2025
Work Type
Full-time
Job Role
Customer Support Representative
Location
Latin America - Remote
Description
Job Title: Shopify Support
About the Company:
Our Client focuses on creating and selling culturally inspired products while promoting local artisans and sustainable practices.
Job Description:
We are seeking a talented professional to consolidate our product catalog into grouping formats and enhance storytelling across our product pages. The role will involve organizing individual product offerings into cohesive collections that resonate with our brand values and provide customers with an engaging shopping experience.
Responsibilities:
• Consolidate product catalog into meaningful groupings.
• Develop engaging narratives for each product grouping.
• Collaborate with design and marketing teams to create visually appealing product displays.
• Conduct market research to understand customer preferences.
• Ensure consistency in brand voice across all product descriptions.
Required Experience and Qualifications:
• Proven experience in product management or catalog consolidation.
• Strong background in storytelling and content creation.
• Familiarity with e-commerce platforms and product management tools.
• Excellent written and verbal communication skills.
Preferred Skills:
• Experience in retail or the craft industry.
• Knowledge of SEO best practices.
• Strong attention to detail and organizational skills.
Personality:
• Creative thinker with a passion for storytelling.
• Detail-oriented and capable of managing multiple projects.
• Collaborative and open to feedback.
Software & Tools:
• Proficiency in catalog management systems.
• Familiarity with graphic design tools (e.g., Adobe Creative Suite).
• Understanding of e-commerce analytics tools.
English Level:
C1, C2, Native
Schedule:
9 to 5 EST flexible
Salary and Benefits:
Payment in USD or Local Currency according to candidate's preference.
Date Posted
Oct 31, 2025
Work Type
Full-time
Job Role
Customer Support Representative
Location
Latin America - Remote