To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Multifunctional Customer Engagement & Appointment Setter

 

About the Company:

Our client is a growing marketing and sales business serving mechanics.

 

Job Description:

Our client is looking for a friendly, energetic, and people-oriented Multifunctional Customer Engagement & Appointment Setter to support a growing marketing and sales business serving mechanics. This is a part-time role focused on customer communication, appointment setting, sales support, and CRM management. Previous experience is not required. We are primarily looking for someone with a bubbly personality, strong communication skills, and the ability to connect naturally with customers.

 

Responsibilities of the role:

• Make inbound and outbound calls to customers using warm leads provided by the company.

• Set and follow up on customer appointments.

• Communicate with mechanics and customers by phone and email.

• Assist with inbound sales and customer inquiries.

• Serve as a virtual receptionist and provide a professional customer experience.

• Maintain and clean customer and mechanic information within the company's CRM.

• Keep customer dashboards and records organized and up to date.

• Follow up with leads and appointments to ensure timely communication.

• Participate in company-provided orientation and training.

 

Required Experience and Qualifications:

• Excellent verbal and written English.

• Friendly, outgoing, and confident personality.

• Strong communication and interpersonal skills.

• Comfortable speaking with customers over the phone.

• Highly organized and reliable.

• Able to multitask and manage follow-ups.

• Comfortable learning and working with a proprietary CRM.

• Previous appointment-setting, sales, customer service, or receptionist experience is a plus, but not required.

 

Preferred Skills:

• Bubbly personality

• Ability to connect naturally with customers

 

Personality:

• Friendly

• Energetic

• People-oriented

• Outgoing

• Confident

 

Software & Tools:

• Proprietary CRM

 

Schedule:

Part-time: 10–15 hours per week.

Fixed weekly schedule preferred to ensure consistent availability.

Preferred working windows:

5:00 PM–8:00 PM ET, or

7:00 AM–10:00 AM ET

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.