Job Title: Customer Service Agent & E-Commerce Assistant

 

About the Company:

Our client specializes in the buying and selling of various items through online platforms. They are committed to providing excellent service and detailed product listings to enhance customer experience.

 

Job Description:

Our Client is seeking a motivated Customer Service Agent & E-Commerce Assistant. This role involves managing e-commerce sales, interacting with customers, and providing necessary information through electronic communication. Initially, it will be a part-time role, moving to a full-time position.

 

Core Responsibilities:

• Manage electronic sales by taking item images, writing descriptions, and publishing listings on platforms like eBay, Shopify, and Facebook.

• Interact with customers by answering incoming phone calls.

• Access store software to provide customers with information such as loan expiration dates.

• Send electronic links and information as required.

 

Required Experience and Qualifications:

• Mandatory bilingual fluency in English and Spanish.

• Consistent and active connection via Google Meet during working hours.

 

Preferred Skills:

• Experience with e-commerce platforms such as eBay, Shopify, and Facebook.

• Strong communication skills in both English and Spanish.

 

Personality:

• Reliable and committed to maintaining a consistent work schedule.

• Customer-focused with a keen attention to detail in communication and sales tasks.

 

Software & Tools:

• Google Meet for communication.

• E-commerce platforms such as eBay, Shopify, and Facebook for sales management.

 

English Level:

C1, C2, Native

 

Schedule:

9am to 5pm (PST)

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.