Job Title: Medical Assistant

 

About the Company:

Our client operates within the healthcare sector, specifically in outpatient psychiatry. They are a tech-forward and innovative practice that supports providers by offering comprehensive services through virtual assistants trained to manage various administrative tasks.

 

What You’ll Do:

Our client is seeking a dedicated and reliable Bilingual Virtual Assistant to join their team. The ideal candidate will possess strong communication skills in both English and Spanish, as well as a solid understanding of healthcare administrative tasks. This role involves patient interaction, scheduling, insurance verification, and other medical assistant duties.

 

Core Responsibilities:

• Check-in and check-out patients.

• Verify insurance information.

• Perform administrative tasks such as calling pharmacies and handling medication messages.

• Support healthcare providers by managing electronic systems and providing necessary documentation.

• Ensure HIPAA compliance and complete necessary training.

 

Required Experience and Qualifications:

• Previous experience in a healthcare setting or similar administrative role.

• Strong bilingual communication skills in English and Spanish.

• Understanding of US insurance processes.

• Ability to work independently and manage time effectively.

• Basic knowledge of HIPAA compliance (training will be provided).

 

Preferred Skills:

• Experience with remote work in a virtual assistant role.

• Familiarity with medical assistant duties.

• Experience with electronic healthcare systems and documentation.

 

Personality:

• Reliable and punctual.

• Strong work ethic and accountability.

• Excellent interpersonal and communication skills.

• Adaptable and open to feedback.

 

Software & Tools:

• Familiarity with electronic healthcare systems (training will be provided).

• Basic proficiency in communication and scheduling tools.

 

English Level:

C2

 

Schedule:

9-5 EST

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.