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Job Title: Digital Marketing Strategist / Account Manager

 

About the Company:

Our client is a dynamic, fast-paced digital marketing and sales firm rooted in strong values and a faith-inspired mission. They are a community of creative thinkers, proactive problem-solvers, and growth-minded professionals working to drive real impact through innovation and collaboration.

 

Job Description:

As a Digital Marketing Strategist / Account Manager, you will play a critical role in managing client relationships, owning account management responsibilities, planning strategic marketing initiatives, and guiding internal teams to deliver exceptional results. You will collaborate directly with clients, support cross-functional teams, and partner with Executive Leadership to determine the best paths forward.

 

Responsibilities of the role:

• Work 1-on-1 with clients to develop comprehensive marketing plans.

• Understand client goals, translate them into actionable strategies, and ensure deliverables align with expectations.

• Report progress to internal teams and help ensure tasks stay on track.

• Serve as the main point of contact for assigned clients, building strong, trusted relationships.

• Lead regular client check-ins, status updates, and strategy conversations.

• Ensure client needs, expectations, deadlines, and priorities are clearly communicated to the internal team.

• Proactively identify opportunities to improve client results, strengthen relationships, and add value.

• Support client retention by maintaining consistent communication, accountability, and a high level of service.

• Escalate client concerns, blockers, or strategic needs to leadership when appropriate.

• Coordinate with creative, content, web, paid media, and leadership teams to keep projects moving forward.

• Monitor project timelines, deliverables, and client requests to ensure work is completed accurately and on time.

• Prepare meeting agendas, recap notes, next steps, and follow-ups after client calls.

• Help manage client feedback, approvals, and scope conversations with clarity and professionalism.

• Keep internal teams aligned on priorities, responsibilities, and next steps.

• Help ensure client communications are timely, professional, and organized.

• Track project status and flag potential risks, delays, or changes in scope.

• Support and oversee email campaigns, including setup, optimization, and reporting.

• Conduct data analysis and prepare performance reports for clients and leadership.

• Assist in sales enablement efforts through strategic planning, tool setup, and content alignment.

• Provide direction or oversight on SEO, social media management, paid digital spend, and general web technologies.

• Help connect marketing performance insights to strategic client recommendations.

• Have a solid understanding of how the CRM works and how information is organized.

• Manage HubSpot to support the sales, marketing, and customer service teams.

• Set up and monitor basic automated tasks and simple processes in the CRM.

• Keep the database clean, organized, and up to date.

• Create easy-to-understand reports and dashboards to show overall progress.

• Troubleshoot common HubSpot issues and help team members use the platform effectively.

 

Required Experience and Qualifications:

• 2+ years of experience in digital strategy, marketing management, account management, client services, or a CRM-focused role.

• Strong understanding of marketing databases, CRMs, and workflow architecture; HubSpot experience strongly preferred.

• Experience managing client relationships, expectations, timelines, and deliverables.

• Ability to translate complex data and client needs into clear, actionable plans.

• Strong communication and presentation skills for client-facing interactions.

• Familiarity with key digital marketing functions, including email, SEO, paid media, social, and web strategy.

• Strong organizational skills and the ability to manage multiple clients, priorities, and moving pieces.

• Ability to confidently navigate new tools, technologies, and client environments.

 

Preferred Skills:

• Strong HubSpot experience is highly beneficial and preferred.

 

Personality:

• A proactive, adaptable mindset with strong problem-solving abilities.

• A commitment to Our client’s core values and a desire to contribute meaningfully to a mission-driven team.

 

Software & Tools:

• HubSpot experience strongly preferred.

• Marketing databases, CRMs, and workflow architecture.

 

Schedule:

Full-time

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.