Job Title: Legal Intake Specialist (Full-Time)

 

About the Company:

Our Client is a legal firm dedicated to providing exceptional legal services. They are seeking a professional who excels in communication and can efficiently handle intake calls and manage outbound interactions.

 

Job Description:

This full-time role involves both receiving intake calls and making outbound calls, particularly to insurance companies to initiate claims.

 

Core Responsibilities:

• Handle inbound intake calls with professionalism and efficiency.

• Conduct outbound calls to insurance companies to start claims.

• Maintain accurate documentation of all communications and claims processes.

• Coordinate with internal legal teams to ensure seamless case management.

 

Required Experience and Qualifications:

• Previous experience in a legal or customer service setting is preferred.

• Excellent verbal communication skills.

• Ability to manage multiple calls and tasks efficiently.

• Strong organizational skills and attention to detail.

 

Preferred Skills:

• Familiarity with legal terminology and processes.

• Experience in liaising with insurance companies is a plus.

 

Personality:

• Proactive and self-motivated.

• Excellent problem-solving skills.

• Ability to work collaboratively in a team environment.

 

Software & Tools:

• Proficiency in using basic office software and communication tools.

 

English Level:

C2, Native

 

Schedule:

9-5 EST

 

Salary and Benefits:

Payment in USD or local currency according to candidate's preference.