Job Title: Cold Caller

 

About the Company:

Our client is an online platform that assists couples and wedding professionals in managing the wedding planning process in a shared workspace. The platform centralizes tasks, contracts, timelines, and payments, making the entire process organized and manageable from start to finish.

 

Job Description:

This is a full-time role (Monday to Friday, 9 AM – 5 PM CST) focused on making outbound calls, qualifying leads, handling inbound inquiries, and scheduling appointments for the CEO to conduct demos.

 

Responsibilities:

• Make outbound cold calls to potential customers daily.

• Qualify leads using simple criteria and determine interest level.

• Answer and follow up with inbound calls and inquiries.

• Schedule appointments/demos for the CEO.

• Keep records of calls, notes, and scheduled meetings in the CRM or tracking system.

• Follow up with leads when needed to secure bookings.

• Communicate clearly and professionally on every call.

 

Required Experience and Qualifications:

• Previous experience in cold calling, call center, or customer service roles.

• Strong verbal communication skills and a clear phone presence.

• Comfortable making a high volume of calls daily.

• Basic experience with CRM systems or spreadsheets.

• Good organizational skills and attention to detail.

• Reliable, punctual, and able to follow processes.

 

Preferred Skills:

• Experience in the wedding industry is a plus.

• Familiarity with online platforms and digital tools.

 

Personality:

• Proactive and self-motivated.

• Friendly and approachable demeanor.

• Ability to work independently and as part of a team.

 

Software & Tools:

• CRM systems.

• Spreadsheet applications.

 

English Level:

C2

 

Schedule:

Full time 40 hours 9-5 CST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.