Job Title: Operations Director

 

About the Company:

Our Client is engaged in providing real estate services, focusing on property management and customer relations to ensure tenants and property owners have the best experience.

 

Job Description:

Our Client is seeking a dedicated individual to manage the team across leasing, maintenance operations, and handle customer service escalations effectively.

 

Core Responsibilities:

• Oversee and manage the leasing team to ensure all properties are rented efficiently.

• Coordinate maintenance operations to maintain properties in top condition.

• Handle customer service escalations and resolve issues promptly.

• Ensure excellent communication between tenants, property owners, and the team.

 

Required Experience and Qualifications:

• Proven experience in property management or a related field.

• Strong leadership skills with experience managing teams.

• Excellent customer service and problem-solving skills.

 

Preferred Skills:

• Knowledge of local real estate market dynamics.

• Experience with property management software.

• Strong organizational and multitasking abilities.

 

Personality:

• Detail-oriented and proactive.

• Strong communicator with the ability to remain calm under pressure.

• Empathetic and customer-focused.

 

Software & Tools:

• Familiarity with property management software is advantageous.

 

English Level:

C2, Native

 

Schedule:

9 am to 5 pm EST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.