Job Title: Virtual Assistant

 

About the Company:

Our client operates within the mortgage sector of real estate, collaborating with an Argentine brokerage. They are seeking support to manage their predominantly Spanish-speaking clientele effectively.

 

What You’ll Do:

Our client is looking for a fluent bilingual (English/Spanish) Virtual Assistant (VA) to assist with handling leads in their mortgage business. The role is primarily focused on client communication and lead management due to the high volume of Spanish-speaking clients.

 

Core Responsibilities:

• Converse with and screen potential clients.

• Assist with outreach and follow-up with Spanish-speaking clients.

• Connect clients with the appropriate team members.

• Utilize WhatsApp for efficient communication and file sharing.

 

Required Experience and Qualifications:

• Fluency in both English and Spanish.

• Strong communication skills to effectively manage client interactions.

• Basic understanding of the mortgage process is advantageous but not required.

 

Preferred Skills:

• Previous experience as a Virtual Assistant or in a customer-facing role.

• Familiarity with WhatsApp and other communication tools.

• Ability to work independently and manage time effectively.

 

Personality:

• Detail-oriented and organized.

• Proactive and able to manage multiple tasks.

• Strong interpersonal skills with a customer-focused attitude.

 

Software & Tools:

• WhatsApp for communication and file sharing.

• Basic office software for managing tasks and client information.

 

English Level:

C1, C2, Native

 

Schedule:

9 AM - 13 PM EST

 

Salary and Benefits:

• Part-time position with 15-20 hours per week.

• Flexible schedule.

• Payment in USD or Local Currency according to candidate's preference.