Job Title: Virtual Legal Secretary / Legal Assistant

 

About the Company:

Our client is a respected U.S.-based immigration law firm that supports clients with a range of legal needs related to immigration and citizenship. They’re passionate about empowering immigrant communities and creating a transparent, professional, and collaborative legal environment.

 

Job Description:

The client is seeking a bilingual Virtual Legal Secretary / Legal Assistant who is eager to grow in the legal field. This is a fully remote, full-time position supporting legal and administrative operations. No prior legal experience is required — they will train the right candidate.

 

Responsibilities:

Answer and screen incoming consultation calls

Explain consultation fee policies and assist clients with scheduling

Maintain logs of all client communications and consultations

Respond to calls, emails, and social media messages from clients

Upload and review legal documents; enter case notes

Provide administrative support to attorneys and paralegals

Remain on camera during working hours for team transparency

Participate in firm meetings and adhere to firm policies

Manage deadlines and send client reminders

Stay informed on immigration law updates and firm protocols

 

Required Experience and Qualifications:

Bilingual (English & Spanish)

1+ years in customer service, ideally in an office setting

High score in cognitive intelligence tests

 

Preferred Skills:

2+ years in legal assistant, secretary, or receptionist roles

Knowledge of legal procedures and client intake

Strong verbal/written communication skills

Experience with case management software

Attention to detail and strong organizational skills

Experience handling social media messages professionally

Ability to work independently while maintaining accountability and productivity

 

Personality:

Proactive

Quick learner

Adaptable

Tech-savvy

Honest and transparent

Strong work ethic

 

Software & Tools:

MyCase

Cerenade

Clio

Other case management software (or similar systems)