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Job Title: Virtual Assistant

 

About the Company:

Our client is a general contractor company specializing in home improvement. They offer services ranging from small repairs (handyman services) to complete renovations (kitchens, bathrooms, roofs) and also sell water filtration systems for residential and commercial use.

 

Job Description:

Our client is seeking a dedicated Administrative Assistant who can also assist with marketing tasks. The ideal candidate will help manage administrative duties, communicate with clients, and potentially develop social media presence. This role is crucial for supporting the company's growth and ensuring smooth operations.

The company has experienced significant growth and needs support to handle the increasing workload in administration, sales, relationship management, marketing, and networking. The days are long, and the client needs someone to help manage the day-to-day tasks effectively.

 

Responsibilities of the role:

• Assist with administrative tasks, including client communication for estimates and process explanations.

• Schedule appointments and manage the calendar.

• Notify the team about scheduled appointments and tasks.

• Handle electronic correspondence.

• Ensure no tasks or client requests are missed.

• Assist with social media management and marketing efforts.

• Handle incoming calls and make outgoing calls as needed.

 

Required Experience and Qualifications:

• Fluency in English (speaking, writing, and understanding) is essential for client communication.

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).

• Experience with Google Calendar and email.

• Strong written communication skills in both English and Spanish.

• Ability to engage in conversation and build rapport with clients.

• Professional and pleasant demeanor.

• Basic computer and technology skills.

 

Preferred Skills:

• Experience in administrative roles, customer service, or operations.

• Prior experience or aptitude for social media management.

 

Personality:

• Intelligent and eager to learn.

• Professional, pleasant, and charismatic.

• Able to project a professional image for the company.

• Comfortable engaging in Zoom meetings and phone calls.

 

Software & Tools:

• Microsoft Office Suite (Word, PowerPoint, Excel)

• Google Workspace (Calendar, Email)

 

Schedule:

10-15 hours per week initially, with potential to increase.

Approximately 2-3 hours per day, Monday to Friday.

Must be available during business hours (approximately 7 AM to 7 PM, client's local time) for calls.

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.