Job Title: Appointment Setter

 

About the Company:

Our client specializes in providing innovative solutions in the hospitality sector, focusing on delivering exceptional service and value to their clients. They are committed to fostering a collaborative and engaging work environment where every team member plays a crucial role in the company's success.

 

Job Description:

As an Appointment Setter, you will be responsible for conducting outbound calls (cold calling) to potential clients, generating leads, and scheduling qualified appointments for the sales team. Your skills in communication and customer service will be key in building strong relationships with prospects and ensuring a positive first impression. The ability to work independently and manage time effectively in a part-time remote setting is essential.

 

Responsibilities:

Conduct outbound calls to introduce our client’s offerings and generate qualified leads.

Engage prospects in conversations, effectively communicating value propositions and addressing their needs.

Schedule qualified appointments for the sales team.

Maintain accurate records of all interactions within HubSpot CRM.

Utilize sales funnels to ensure efficient lead management.

Provide exceptional customer service during the initial contact phase.

Perform data entry tasks accurately to ensure database integrity.

Collaborate with the sales team for the smooth handover of leads.

 

Required Experience and Qualifications:

Proven experience in appointment setting and/or cold calling, preferably in the hospitality or related industries.

Experience with HubSpot CRM, including contact management and logging activities.

Strong background in data entry with keen attention to detail.

Exceptional customer service skills and a professional phone manner.

Strong understanding of sales funnels and the lead generation process.

Excellent verbal communication and interpersonal skills.

Fluency in English at a C1 or C2 level, with a preference for native-level proficiency.

Proactive and self-motivated approach with a desire to achieve targets.

Ability to work independently and manage time effectively in a part-time remote setting.

 

Preferred Skills:

Familiarity with the hospitality industry.

Ability to adapt communication styles to diverse audiences.

Strong organizational skills.

 

Personality:

Outgoing and engaging.

Demonstrates resilience and the ability to handle rejection.

Goal-oriented and driven to succeed.

Team player who also thrives in independent settings.

 

Software & Tools:

HubSpot CRM for lead tracking and management.

Communication tools for outbound calling and customer interactions.

Standard office software for data entry and documentation.

 

English Level:

C1

 

Schedule:

3-7 EST

 

Compensation & Benefits:

Payment in USD or Local Currency according to the candidate’s preference.

This role is a part-time remote position with room for long-term growth.