Job Title: ServiceNow Developer

 

About the Company:

Our Client is seeking a skilled ServiceNow Developer to join their IT team. The ideal candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to support enterprise IT Service Management (ITSM), IT Operations Management (ITOM), and other business needs. This is an excellent opportunity for someone who is passionate about technology, automation, and improving business processes through digital transformation.

 

Responsibilities:

Design, develop, and configure applications and modules on the ServiceNow platform.

Implement out-of-the-box and custom ServiceNow applications for ITSM, ITOM, CMDB, HRSD, or other modules.

Develop ServiceNow workflows, business rules, client scripts, UI policies, and integrations using REST/SOAP APIs.

Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Maintain system documentation and configuration standards.

Provide ongoing support and troubleshooting for existing ServiceNow applications and integrations.

Ensure adherence to best practices in ServiceNow development and system architecture.

 

Required Experience and Qualifications:

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).

5–8+ years of hands-on experience with ServiceNow development and administration.

Strong understanding of core ServiceNow modules including Incident, Problem, Change, Knowledge, CMDB, and Service Catalog.

Experience with scripting languages including JavaScript, Glide, and AngularJS.

Knowledge of web technologies such as HTML, CSS, and AJAX.

Familiarity with integrations (REST, SOAP, MID Server).

Strong analytical, troubleshooting, and communication skills.

 

Preferred Skills:

ServiceNow Certified System Administrator (CSA) or other relevant certifications.

Experience with ITOM, Discovery, or Service Mapping.

Knowledge of Agile or Scrum methodologies.

Experience with other ITSM platforms or enterprise service management tools.

 

Personality:

Passionate about technology and digital transformation.

Strong problem-solving abilities.

Excellent communication and collaboration skills.

 

Software & Tools:

ServiceNow platform.

REST/SOAP APIs.

Scripting languages (JavaScript, Glide, AngularJS).

Web technologies (HTML, CSS, AJAX).

 

English Level:

C2

 

Schedule:

9-5 EST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.