Job Title: Administrative Assistant / Virtual Assistant (VA)

 

Job Overview

We are seeking an Administrative Assistant to join a tech-focused organization. This part-time role involves managing inbound emails, addressing actionable tickets, and handling billing operations. The ideal candidate will be tech-savvy, highly organized, and proficient in Google and Microsoft Office tools, with excellent communication skills. Comprehensive training on the company’s services, products, and pricing will be provided to ensure a high level of support and efficiency.

 

Company Overview

Our client is a forward-thinking organization committed to leveraging technology to enhance its offerings. Combining innovative tools and human expertise, they provide tailored solutions that deliver outstanding results for their clients. With a mission to redefine the way technology and personal services intersect, they are driven by a passion for excellence and customer satisfaction.

 

Work Schedule:

• Saturdays and Sundays: 8 hours per day (9:00 AM - 6:00 PM EST)

• Friday or Monday: 5 hours

• Part-Time: 21 hours per week

•  

Key Responsibilities:

Inbound Email Management

• Efficiently manage and respond to inbound emails.

• Prioritize and organize emails based on urgency and importance.

Managing Actionable Tickets

• Monitor, address, and resolve actionable tickets promptly.

• Collaborate with internal teams to ensure timely resolutions.

Billing Software Management

• Process cancellations, update payments, and make due-date adjustments.

• Maintain accuracy in billing operations.

 

Qualifications:

• Previous experience in administrative assistance, email management, or similar roles.

• Proficient in Google Workspace and Microsoft Office.

• Highly organized with attention to detail.

• Excellent communication skills.

• Tech-savvy and adaptable to new tools and software.

 

Language Requirement:

• C1+ level of English proficiency.

 

Compensation:

• Competitive salary available in USD or local currency, according to your preference.

• Training provided for products, services, and pricing to ensure success in the role.

 

If you are a detail-oriented professional with excellent time-management skills and a passion for supporting dynamic teams, we encourage you to apply today!