Job Title: Maintenance Dispatcher

 

About the Company:

Our client is a property management company that specializes in comprehensive maintenance solutions and property care. They ensure that properties are well-maintained and fully functional, providing reliable and efficient services to maintain property value and tenant satisfaction.

 

Job Description:

We are looking for a Maintenance Dispatcher to oversee and coordinate the dispatch of maintenance personnel for residential properties. This role requires excellent communication, attention to detail, and strong organizational skills to ensure maintenance requests are promptly and accurately handled. A background in construction is preferred to assess service needs and relay detailed information to field technicians.

 

Responsibilities:

• Coordinate and manage incoming maintenance requests.

• Dispatch maintenance teams to address property-related issues swiftly.

• Assess reports of maintenance issues to determine priority and the necessary actions required.

• Communicate effectively with tenants regarding the status of their maintenance requests.

• Maintain records of maintenance activities and ensure follow-up on unresolved issues.

 

Required Experience and Qualifications:

• Proven experience in maintenance coordination or a similar role.

• Background in construction or related fields is highly preferred.

• Strong organizational and multitasking skills.

• Ability to communicate clearly and effectively.

 

Preferred Skills:

• Familiarity with property management systems.

• Ability to troubleshoot common maintenance issues.

• Basic knowledge of building maintenance procedures and safety protocols.

 

Personality:

• Detail-oriented with strong problem-solving abilities.

• Proactive and able to work independently.

• Excellent interpersonal skills and the ability to work collaboratively within a team.

 

Software & Tools:

• Maintenance management software.

• Communication tools (e.g., email, project management software).

 

English Level:

C1

 

Schedule:

7AM - 3PM EST

 

Salary and Benefits:

Payment in USD or Local Currency according to candidate's preference.