Job Title: Virtual Assistant

 

About the Company:

Our client is a business specializing in mold remediation and restoration. They are committed to providing essential services that ensure safe and healthy environments for their clients.

 

Job Description:

Our client is seeking a highly organized and proactive Full-Time Virtual Assistant to support non-fieldwork operations and help elevate their brand presence. The role involves managing administrative, customer service, and logistical tasks to ensure a seamless customer experience.

 

Responsibilities:

• Manage daily business operations and administrative tasks

• Handle inbound and outbound phone calls with professional phone etiquette

• Process business paperwork and maintain accurate customer data entry

• Manage contracts and documents, including sending and tracking via Adobe Sign

• Coordinate bookings and maintain the team's schedule

 

Required Experience and Qualifications:

• Proven experience as a Virtual Assistant or in a similar administrative role

• Native or C2 level English proficiency with a near-zero/minimal accent

• Exceptional written and verbal communication skills

• High attention to detail and accuracy in data entry

 

Preferred Skills:

• Experience in the restoration or home services industry

• Familiarity with CRM systems and digital project management

 

Personality:

• Proactive initiative; able to identify needs before they become problems

• Strong organizational skills and the ability to multitask effectively

• Reliable, professional, and capable of working independently

 

Software & Tools:

• Adobe Sign (Required)

• CRM Software

• Google Workspace / Microsoft Office

 

English Level:

C2, Native

 

Schedule:

9 AM - 5 PM PST

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice.