Job Title: Operations Manager

 

About the Company:

Our client is a dynamic and growing law firm specializing in Family Law, Bankruptcy, Estate Planning, Personal Injury, and Immigration. They are committed to providing compassionate, skilled legal counsel to families across several states while fostering a workplace environment that promotes work-life balance, employee well-being, and professional development.

 

Job Description:

Our client is seeking an experienced and organized Operations Manager to oversee the day-to-day operations of their growing firm and manage a team of 15 staff members. The ideal candidate will be a strategic thinker with excellent leadership abilities who can streamline processes, enhance operational efficiency, and support the firm's continued growth while maintaining a commitment to exceptional client service.

 

Responsibilities:

Oversee and manage a team of 15 employees across various departments, including legal assistants, paralegals, and administrative staff.

Develop, implement, and maintain office policies and procedures to ensure operational efficiency.

Collaborate with HR to manage recruitment, onboarding, training, and professional development programs.

Monitor and evaluate staff performance, providing constructive feedback and coaching.

Oversee office budget and manage expenses to ensure cost-effectiveness.

Coordinate with external vendors and service providers to maintain office equipment and supplies.

Ensure compliance with legal regulations and internal policies.

Facilitate effective communication between departments and team members.

Implement and monitor quality control systems for legal services and client interactions.

Manage office facilities and coordinate necessary improvements or maintenance.

Work closely with senior leadership to align operational strategies with the firm's goals and vision.

 

Required Experience and Qualifications:

Minimum 3 years of experience in operations management, preferably in a legal environment.

Proven track record of successfully managing teams of 10+ employees.

Strong understanding of office operations and administrative processes.

Excellent leadership and team-building skills.

Outstanding communication and interpersonal abilities.

Exceptional organizational and time management skills.

Ability to prioritize tasks and manage multiple projects simultaneously.

Problem-solving mindset with a focus on continuous improvement.

Strong decision-making capabilities with attention to detail.

 

Preferred Skills:

Experience in the legal industry or law firm management.

Knowledge of legal practice management software.

Understanding of legal compliance requirements.

Experience with process optimization and workflow design.

Financial management and budgeting experience.

Spanish language proficiency is a plus.