To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Technical Operations & Legal Intake Assistant

 

About the Company:

Our client is a growing law firm focused on delivering exceptional service and operational efficiency through technology, automation, and client-centered support.

 

Job Description:

Our client is seeking a highly intelligent, tech-savvy, and adaptable Technical Operations & Legal Intake Assistant to support both administrative and technology-focused initiatives during evening hours. This role is ideal for someone who enjoys working with AI tools, automation platforms, and business systems while also assisting with client communications and operational support.

The ideal candidate is curious, resourceful, and eager to stay current with emerging technologies. Previous law firm experience is not required; the ability to learn quickly and solve problems is far more important.

 

Responsibilities of the role:

• Manage and optimize AI tools and workflows to improve business efficiency.

• Build, maintain, and troubleshoot automations using platforms such as Zapier and other integration tools.

• Research and implement new software, technologies, and productivity solutions.

• Support administrative and operational processes across the organization.

• Monitor and manage business systems, software platforms, and workflow integrations.

• Answer and screen after-hours client calls and intake inquiries.

• Gather and document information from prospective clients.

• Maintain accurate records and ensure proper follow-up procedures.

• Assist with legal-adjacent administrative tasks and special projects as assigned.

• Identify opportunities to streamline processes through automation and technology.

 

Required Experience and Qualifications:

• Strong technical aptitude and ability to learn new software quickly.

• Experience with AI tools and practical applications of artificial intelligence.

• Familiarity with workflow automation platforms such as Zapier or similar tools.

• Basic understanding of systems integrations and business software.

• Excellent problem-solving and critical-thinking skills.

• Strong written and verbal communication skills in English.

• Highly organized with strong attention to detail.

• Ability to work independently with minimal supervision.

• Comfortable handling administrative tasks alongside technical projects.

• Interest in legal operations or willingness to learn legal processes.

 

Preferred Skills:

• Experience with coding, scripting, or software development.

• Experience working with APIs, integrations, or no-code/low-code platforms.

• Familiarity with CRM systems and business operations software.

• Previous experience in technical operations, systems administration, automation, or virtual assistance.

• Interest in emerging technology, AI advancements, and workflow optimization.

 

Schedule:

Evening Shift: Approximately 5:00 PM – 1:00 AM EST

Part-time or Full-time (approximately 6 hours per day, depending on availability)

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.