Customer Service/Operations Assistant

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

 

Job Title: Customer Service Representative

 

About the Company:

San Diego based construction and painting company.

 

Job Description:

In this role, you will manage client inquiries and resolve client issues. You will also perform follow-ups with clients. You will receive training and learn standard operating procedures. You will work closely with your manager. Success in the first 90 days means you are performing follow-ups, reaching out to clients, and solving client issues.

 

Responsibilities of the role:

• Manage client inquiries.

• Resolve client issues.

• Perform follow-ups with clients.

• Learn standard operating procedures.

 

Required Experience and Qualifications:

• Bilingual Spanish/English fluent.

• Customer service experience.

• C2 or C1 English level.

 

Preferred Skills:

• Critical thinking.

• Forward thinking.

 

Personality:

• Hardworking.

• Able to work with multiple remote virtual assistants.

 

Software & Tools:

• None specified.

 

Schedule:

Monday, Tuesday, Wednesday, Thursday, Friday

09:00–17:00 PT

Weekends: No

40 hours per week

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.